Terms of Service

Last Updated: February 1, 2026

1. Acceptance of Terms

By accessing Visibility Kit, you agree to be bound by these Terms of Service. This agreement is legally binding between you and Visibility Kit.

2. Description of Service

VisibilityKit provides AI shopping visibility services for Shopify merchants, including:

  • UCP (Universal Commerce Protocol) audit and Agentic Readiness Score
  • Visibility monitoring against AI shopping agents that consume Shopify's Storefront Catalog MCP
  • Per-SKU and site-level optimisation recommendations with deep links to Shopify Admin
  • Competitor tracking and prompt visibility checks
  • Storefront catalog creation and publication tools
  • Dashboard analytics and audit history

For Shopify stores, installation of the Visibility Kit app is required. The company reserves modification or discontinuation rights.

3. Account Registration

Users must create an account and agree to:

  • Provide accurate registration information
  • Maintain current account details
  • Secure account credentials
  • Accept responsibility for account activities
  • Report unauthorized access immediately

Minimum age requirement: 18 years or legal majority in your jurisdiction.

4. Acceptable Use

Prohibited activities include:

  • Unlawful or illegal purposes
  • Unauthorized system access attempts
  • Service disruption
  • Reverse engineering or source code extraction
  • Unauthorized reselling or redistribution
  • Monitoring products without authorization
  • Transmitting malware
  • Circumventing usage limits
  • Excessive automated access
  • Scraping or extracting competitive intelligence data for resale

5. Subscription and Billing

5.1 Pricing

Plans vary in features and limits with 30-day notice for changes. Current pricing available at visibilitykit.app/#pricing.

5.2 Free Trial

14-day trial available. All features included during trial period.

5.3 Payment

Monthly/annual billing via credit card through Stripe. Failed payments trigger suspension after 24-hour retry attempts.

5.4 Cancellation

Subscribers may cancel anytime; cancellation takes effect end-of-period. No refunds for partial periods unless legally required.

5.5 Payment Processing

Stripe handles transactions under PCI-DSS Level 1 compliance.

5.6 Pre-Debit Notification

Notifications precede each charge; users can cancel before billing.

6. Service Availability and SLA

Target uptime is 99.9%, though uninterrupted, error-free service is not guaranteed. Scheduled maintenance receives advance notice when possible.

"THE SERVICE IS PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND."

7. Data and Privacy

Use is governed by the Privacy Policy. Users retain data ownership while granting limited processing rights. Data deletion follows policy guidelines upon account removal.

For Shopify stores, product data is synced via Shopify API. We do not share your product data with third parties except as required to provide the service.

8. Intellectual Property

Visibility Kit owns service components (software, design, logos, content, algorithms). Users retain product data ownership; no IP claims apply to your product information.

AI visibility metrics, competitive intelligence reports, and optimization recommendations are licensed to you for the duration of your subscription.

9. Disclaimer of Warranties

"THE SERVICE IS PROVIDED 'AS IS' WITHOUT WARRANTY OF ANY KIND." All warranties (merchantability, fitness, accuracy, reliability, uninterrupted operation) are disclaimed.

AI platform recommendations can change without notice. Visibility Kit cannot guarantee specific ranking improvements or traffic increases. Users should independently verify critical business decisions.

10. Limitation of Liability

Visibility Kit disclaims liability for indirect, incidental, special, consequential damages including lost profits, data, business interruption, and undetected visibility changes.

Total liability cannot exceed amounts paid in preceding 12 months.

11. Indemnification

Users indemnify Visibility Kit and its representatives from claims arising from service use, term violations, third-party rights infringement, or product data configurations.

12. Termination

Immediate account suspension occurs for term violations, fraudulent activity, or security risks. Data export opportunities are provided except when termination results from violations.

Upon cancellation or termination, access to AI visibility data ceases. Historical data available for export for 30 days post-termination.

13. Dispute Resolution

Good-faith negotiation precedes disputes. Binding arbitration follows per American Arbitration Association rules. Class action participation is waived.

14. Governing Law

Delaware law governs these terms without conflict-of-law application.

15. Severability

Unenforceable provisions are limited or eliminated minimally; remaining provisions stay valid.

16. Entire Agreement

These terms, along with Privacy and Cookie Policies, constitute the complete agreement and supersede prior communications.

17. Assignment

Users cannot assign rights without consent. Visibility Kit may assign freely to successors.

18. Changes to Terms

Modifications require 30-day email/service notice. Continued use constitutes acceptance.

19. Contact

Questions: support@visibilitykit.app